Fire sector jobs

Firefighter – Control, Shropshire Fire & Rescue Service (REF: FFC/SFRS)

Listed 06 September 2021

Firefighter – Control

  • Full Time, Temporary Fixed Term Contract
  • £22,981 per annum, rising to £23,938, following successful completion of 4 weeks training

We have a number of fixed term contract opportunities (1 and 2 years) within Shropshire Fire and Rescue’s Fire Control Department. We are looking for individuals to work within a small team dedicated to receiving 999 emergency calls, dispatching and providing support to operational fire crews dealing with emergency incidents. Additional responsibilities of the team include a wide range of technical, operational and administrative duties.

We operate a Flexible-rostering duty system in our Fire Control department, working 2 days and 2 nights followed by 4 rota days. The flexibility arrangement involves coming off shifts when above optimal crewing and working where there are shortages. For more specific details around this please contact Kristy Jarvis

Previous experience of emergency call handling is desirable. Interested candidates must have good written and verbal communication skills; excellent interpersonal skills; be computer literate with keyboard skills of at least 30 words a minute and be able to calm and control situations involving emergency calls.

Successful candidates will be required to undertake a Basic Disclosure Check.

For a full job description and application form please contact the HR Department by emailing To support your application, it is recommended to review the NFCC Leadership Framework.

  • Closing date for applications is 12:00 on Monday 20 September 2021.
  • Interviews are scheduled to take place on 30 September 2021 which will include a typing test and an emergency call handling role play.
  • We are looking for the successful candidate to take up the position as of 1 November 2021 to commence training.

Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority people who are under-represented in our Service.

Closing date: 20 September 2021

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