Government announces new national body for product recalls and repairs

 The National Fire Chiefs Council (NFCC) has welcomed the government announcement that a new national body is being set up to identify risks and responses to large-scale product recalls and repairs.

 The new Office for Product Safety will be based in the Department for Business, Energy & Industrial Strategy (BEIS) and work is set to start straight away.

 According to the government, the Office for Product Safety and Standards will ‘further enhance the UK’s world-leading product safety system and give consumers the highest ever levels of protection.’

 Responding to the announcement, Stewart Edgar, Chair of NFCC’s Prevention Coordination Committee, said: “This is a step in the right direction to protect consumers. It will put the current recall system under the microscope and make real improvements for the future, while most importantly helping to keep people safe in their homes.

 “NFCC has been campaigning for some time to see changes made to the product recall system and I am very pleased this new national body is now in place and work will start immediately. I look forward to seeing changes implemented and people having more confidence in how recalls are dealt with in the future.”  

 The move follows recommendations from safety experts commissioned by the government, including NFCC. It is part of the government’s response to the Working Group on Product Recalls and Safety.

This group of product and fire safety experts were brought together to build on the recommendations made by Lynn Faulds Wood in her independent review into consumer product recalls.

It will research consumer behaviour to identify the best way to drive up the number of consumers registering appliances with manufacturers, and creating an expert panel to bring together trade associations, consumer and enforcement representatives to advise on product safety issues as they arise.

 Please see the full announcement with details of the work the office will carry out.

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