COVID: Workforce


Some services are isolating control rooms?  Should we all be considering this?

Again, this should be considered in line with your service’s business continuity plans. It would be pertinent to look at your resilience for call handling and consider training other members of staff who can assist in this area, where cases are reported in your service or higher numbers of people are self-isolating than anticipated.

What if staff are self-isolating? How many people could this impact on within a team?

It is vital to use public health advice in these circumstances. At this stage, it is impossible to model how many members of staff could be affected. It is essential you have mechanisms in place to communicate national advice with staff, taking into account shift patterns and how to get messages to them.

Should we be asking staff to work from home?

Again, this is down to local determination and business continuity plans but it essential services are ensuring the well-being of their staff and also the communities you serve. It would be advisable to ensure staff who can work from home can do so, and have the right technology and equipment to enable this to a standard you feel is appropriate. Testing this is advisable. Public health organisations have produced a guide for employers and employees, and it is vital this is where we take advice from and signpost staff to it.

Re-engagement (Tyne & Wear)

*Please note: These are Tyne and Wear Fire & Rescue Service documents. Services may use as they see fit, aligned to their own arrangements.

COVID main page

Updated March 29th 2020